This is an extraordinary time in the healthcare industry. Rapid advances in medical technology, the push for more personalized healthcare, a demand for real-time access to information and the ever-increasing cost are all happening at once.

So how can organizations begin to tackle them? The Institute for Healthcare Improvement (IHI) has attempted to distill the issues and optimize health system performance by using the Triple Aim Initiative, which seeks to improve patient experience (quality, satisfaction); improve overall population health; and reduce costs on a per-capita basis.

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