April 21, 2008 - Akorri, Inc., a provider of performance management for the virtualized data center, announced a set of new features that help enable cross-domain ITIL process management as part of the companys flagship BalancePoint 2.0 software platform. BalancePoint delivers the infrastructure performance, cross-domain troubleshooting and capacity management to support ITIL best practices in service level, problem and incident, availability, capacity and continuity management. This new toolset includes Best Practice Analysis, Chargeback Analysis and Storage Capacity Forecasting, and is included in the standard BalancePoint product at no additional charge.
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