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Advanced analytics, AI critical to many digital transformation efforts

As organizations look to manage and secure data in a connected ecosystem, the key concerns for IT decision makers are cyber security, the ability to upgrade infrastructure and optimizing operations.

Those are among the top findings of the recently released 2019 Insight Intelligent Technology Index from technology solutions provider Insight Enterprises Inc. The study, based on a survey of 400 IT decision makers in the U.S. and Canada conducted online by M/A/R/C Research in February 2019, looked at how companies manage digital innovation, the cloud and data center, the modern workplace, and IT supply chain management.

Half of the respondents (50 percent) said advanced analytics, enabled by artificial intelligence (AI), big data, machine learning, and deep learning, have been critical to their transformation initiatives over the past two years. Looking ahead, 44 percent think AI and machine learning will most significantly impact the future of IT.

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In the midst of these advancements, security looms as the top concern for IT professionals. More than one third (35 percent) cited that as the top concern when asked what IT issue is most worrisome.

Survey respondents generally agree that data has great potential to transform business, with 52 percent saying their primary objective for digital innovation is improving business operations and 47 percent saying it’s enhancing the customer experience and customer relationships.

A large majority of the executives (89 percent) feel their digital innovation investments have been “moderately or very successful”, with success defined as improving their standing in the market and/or their financial performance.

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