Actuate Corporation, a leader in scalable business intelligence applications, announced the Actuate e.Services Business Intelligence Center of Excellence (CoE) Service which provides the tools, methodology and best practices required to centralize business intelligence (BI) within large enterprises. The Actuate CoE Service enables organizations to set up and operate centralized Business Intelligence technologies and utilize a repository of Business Intelligence knowledge. Creating a CoE allows companies to decrease technology costs, increase organizational efficiency more quickly comply with reporting regulations and improve overall business agility.

Creating a CoE addresses the needs of many organizations to maximize hardware, software and highly skilled personnel, while also broadening the use of Business Intelligence applications to customers, partners, new departments and all types of employees. Companies under pressure to meet the reporting requirements within new regulations such as the Sarbanes Oxley Act are using Business Intelligence applications to gain organizational insight and accountability at multiple levels. A CoE also enables the implementation of BI standards across the organization to ensure data and infrastructure are appropriately integrated, eliminating islands of information and increasing the access to readily usable information at all levels of the company. Streamlined communication between business units and IT allows information requirements of all users to be met, which enables business goals to be more quickly and easily achieved. By creating a CoE, companies can quickly implement additional Business Intelligence applications while controlling the cost of technology deployments through the re-use of technology, processes and hardware across multiple applications.

The Actuate e.Services Center of Excellence (CoE) Service is designed to provide customers with a service to produce the tools, methodology and best practices required to implement a flexible and efficient centralized Business Intelligence delivery framework. The CoE service provides an implementation roadmap for enterprises to rapidly realize the benefits of a CoE by leveraging Actuate e.Services methodology, product expertise and industry knowledge.

Beginning with a one-week planning and road map strategy engagement, Actuate e.Services coordinates efforts with the interdependent CoE functional groups including infrastructure planning, operations, business facing IT, application development and executive sponsors to plan, strategize and implement a business intelligence center of excellence. This analysis is done in partnership with consultants from the Allen Bonde Group, a leading independent research and management consulting firm focused on enterprise software best practices and the impact of emerging business models and technologies. The CoE implementation service options include the configuration of server resources and operations procedures to support a shared services environment, the creation of re-usable security integration and application integration components, the development of a system-level management dashboard and alert tracking mechanism and the creation of a capacity planning and charge back model. Actuate's experienced e.Services professionals use a proven methodology to ensure that each customer's CoE implementation objectives are met.

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