Consulting and outsourcing firm Accenture and operational intelligence platform provider Splunk Inc. have formed an alliance that integrates Splunk products and cloud services into Accenture’s application services, security and digital offerings.
Accenture is helping clients use Splunk products to improve business outcomes by mining vast amounts of application and operational data to identify trends and improvement opportunities that were previously difficult to detect.
The two companies are also collaborating and bringing to market new packaged offerings, the first of which integrates Splunk analytics into Accenture Managed Security Services. Accenture will provide security information event management (SIEM) as a service to clients, using Splunk Enterprise and Splunk Enterprise Security (ES) to deliver advanced threat detection, correlation, search and incident management capabilities.
Hawaiian Telcom is one of Accenture’s first clients to take advantage of its intelligent application management services, combined with Splunk technology, to help mine business insights and expand monitoring of the company’s IT infrastructure.
“The real-time insights gleaned from our customized dashboards enables our team to be more strategic and proactive on a day-to-day basis, which ultimately improves our customer service and increases productivity,” said Amy Aapala, vice president of IT and order management systems at Hawaiian Telcom.
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