Warehouse storage had been a burden for SSAB North America’s manufacturing plants as we housed paper documents used across our business processes away in file cabinets. Like most manufacturers, much of our paperwork needs to be stored for up to 10 years to adhere to ISO and other regulatory standards, resulting in costly storage and millions of documents sitting in boxes. We always assumed maintaining paper records was the best solution, until a building holding 3.5 million of our documents was sold. We began looking at new ways and opportunities to work with the massive amount of paper information we had sitting around. After considering the value of a new electronic system, we decided to discontinue future storage of physical paper documents. It was time to move to an online document retention system.  

We needed to put our paper into electronic repositories that could be easily implemented across our 14 North American offices. With minimal staff to rollout a new solution, we knew we needed a product that could be easily deployed throughout the existing environment supporting our steel manufacturing business.  We needed to find a document imaging software solution that could be used on our existing multifunction peripherals (MFP) and that had a simple, easy-to-use interface. Already having made the investment in MFPs, it was not an option to replace our existing hardware infrastructure or add new systems. Also, I knew that I didn’t have time to convince each individual office of the value of a new complex IT system. Any solution that would be difficult to learn simply wasn’t an option.  eCopy caught our attention because it was designed to easily integrate on MFP devices, work for the everyday user and connect seamlessly into business applications. We already had the hardware; all that was required was to add the software to our existing environment. Also, eCopy was so easy to use that our employees could integrate the scanning process into their daily routines.

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