Uncertainty has become the norm with health care information management, but few entities have handled and risen to the challenge like health plan and health care provider Kaiser Permanente. The not-for-profit carries an operating revenue of approximately $42 billion yearly and serves more than 8.8 million members. CIO and EVP Philip Fasano joined Kaiser Permanente in 2007 and has lead a team of 6,000 IT employees through a handful of sweeping implementations in the last few years, including the establishment of HealthConnect, the largest civilian electronic health record repository. Fasano recently discussed some of the high-level approaches he said need to be in order before any IT implementation goes out for a bid, and what, if anything, health agencies can do to plan for requirements and pools of new patients from federal health care reform.
Information Management: Your HealthConnect system is often held up as a model for the industry. Give me a synopsis of how you’ve been able to make it work and what you’re able to do with all of that patient data.
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