Last month I began a two-part discussion on the philosophical principles that should guide the implementation of an enterprise dashboard solution. I listed eight specific ideals or concepts that provide the theoretical underpinnings for top-notch enterprise dashboard solutions. This month I'm going to talk about the final two guiding principles – empowering the knowledge- worker and deploying the right technical architecture – that should drive the conception and design of the solution.

The ninth guiding principle is the concept of empowering organizational knowledge-workers. For this discussion, I'm going to break the broad concept of knowledge into three specific categories: potential knowledge, explicit knowledge and tacit knowledge.

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