It seems as though every potential client I talk to these days is interested in building an enterprise dashboard to enable their executive management team to perform business activity monitoring (BAM) on a real-time, or near real-time, basis. Gartner analyst David McCoy defines BAM as "the concept of providing real-time access to critical business performance indicators to improve the speed and effectiveness of business operations."1

An enterprise dashboard is a perfect fit for organizations that want to perform this type of monitoring. In short, a dashboard is a one-screen display that enables executives and knowledge-workers to monitor and analyze an organization's key performance indicators. It presents actionable information at a glance and up-to-date information on status and forecasts against benchmarks.

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