I am the type of person who has little tolerance for injustice, inequity and poor design. Perhaps, that is why in the late 1960s I chose my university degree to be in industrial engineering and operations research. I enjoy making things work smoothly, effectively, economically and efficiently. People similar to me are occasionally perceived as pessimists because us efficiency types always look at a half glass of water as half full rather than half empty. That is, we see unfulfilled potential as an opportunity for improvement. My type of worker wants the maximum yield out of any machine, system or organization. Is it a curse or a virtue?
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