The following case study/profile was originally published by BI Review. For similar industry implementations and profiles please visit BI Review's Web site.
IT portfolio management has come a long way since the early 1990s, when the discipline first borrowed thinking from finance to quantify risks and justify new investments within technology infrastructure. In those days the focus was mostly on cost control, but over time, as business increasingly aligned IT investment with business goals - and as IT assets multiplied many times over - the portfolio approach grew to be much more comprehensive and metric driven, as any deft program manager will tell you. "Portfolio management is about providing a single holistic view into what IT is working on, the investments it is making and making sure that at any given point in time the portfolio is optimized in terms of business value versus risks," says Craig Symons, vice president at Forrester Research. "It requires an ongoing review process to make sure everything is on track, and if not, a means to take appropriate action. As things change we need to make appropriate changes to the portfolio."
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