June 10, 2008 - 3Com began the second phase of its IT transformation being powered by the webMethods Suite from Software AG. 


3Com is a global provider of secure, converged voice and data networking solutions for enterprises of all sizes. 3Com implemented the webMethods ESB, beginning in October 2007, as the cornerstone of its corporate service-oriented architecture (SOA) initiative.


Using Software AG technology, the company replaced its legacy electronic data interchange (EDI) implementation with a standards-based, business-to-business infrastructure enabling real-time process execution and visibility throughout its global value chain. 


3Com has also gone into production with webMethods BPMS, which is being used to orchestrate, automate and streamline core business processes throughout the enterprise. 


“One of 3Com’s priorities is to deliver industry leading service and support for our customers and partners,” said Jerry Kelly, CIO and vice president, 3Com Corporation. “Using the webMethods Suite, we’re able to meet business requirements much faster and deliver greater value to our customers. For example, our recent implementation of a new B2B gateway is helping us to further improve customer service. Now, we can provide our service partners with total insight into our user’s challenges and we can track their progress in real-time. Orchestrating this type of support on a global basis is key to our ability to deliver a seamless, consistent ownership experience anywhere in the world.”

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