REVIEWER: Sushene Leitch, director of compliance for 24/7 Real Media, Inc.
BACKGROUND: 24/7 Real Media's media and search services, coupled with one seamless platform of serving, targeting, tracking and analytics technologies, enable publishers and marketers to more effectively target and engage audiences.
PLATFORMS: SQL Server 2000.
PROBLEM SOLVED: 24/7 Real Media's manual Sarbanes-Oxley compliance and documentation processes were difficult to manage, control and archive across our decentralized global organization, consisting of offices in 12 countries. Additionally, 24/7 Real Media recognized that we needed to change our approach for addressing Sarbanes-Oxley requirements from a project to a sustained process mentality by automating the way in which the company organizes, analyzes and documents financial control objectives, business risks, control designs and test results.
PRODUCT FUNCTIONALITY: Using the Stellent Sarbanes-Oxley Solution, 24/7 Real Media was able to streamline our compliance efforts as well as lower costs and increase potential and intended benefits of the law. We now store and manage all of our Sarbanes-Oxley compliance documentation associated with more than 1,200 controls in a single, Web-based, centralized repository. This repository eliminated our disparate content repositories located around the world and the occurrences of disconnected areas of the company carrying out compliance efforts on their own. This repository is accessible at any time via the Web by 24/7 Real Media's global accounting and finance staff, regional controllers and company executives as well as by external auditors. As a result, staff and external parties can quickly access the latest documentation for external audits and year-end attestation processes - saving considerable time and money. Using the Stellent solution, we are also able to distribute Sarbanes-Oxley compliance duties to more than 50 business and process owners, giving them full responsibility to define, view, modify, test and fix processes and controls as well as create and resolve issues and risks. Using the Stellent Sarbanes-Oxley Solution, we eliminated nearly $1 million in consultant fees and reduced compliance costs by 50 percent year-over-year (2004-2005), with room for additional gains. Equally important, Sarbanes-Oxley compliance is no longer viewed as a burden by 24/7 Real Media employees.
STRENGTHS: The strengths of the Stellent Sarbanes-Oxley Solution include its content management-based architecture, ease of use, Web-based point of access, price/cost-effectiveness and ability to automate the majority of Sarbanes-Oxley documentation processes.
WEAKNESSES: Overall, the out-of-the-box reporting capabilities of the Stellent Sarbanes-Oxley Solution are useful for internal compliance personnel. However, 24/7 Real Media's external auditors cannot rely on the content with the application for their assessments. We were required to customize existing exportable reports for the needs of our auditors.
SELECTION CRITERIA: Our main product selection criteria revolved around meeting the stringent documentation requirements of the Sarbanes-Oxley Act. We received a demo for 10 solutions. Stellent had the most robust document management capabilities, was reasonably priced and very easy to use - leading to its deployment.
DELIVERABLES: With the Stellent solution, 24/7 Real Media compliance personnel and external auditors can obtain real-time status updates on Sarbanes-Oxley activities to produce and customize numerous process and control reports. Accuracy of reporting has increased while resources dedicated to this task have decreased. C-level executives and the audit committee also are better able to stay abreast of activities via a tailored Sarbanes-Oxley summary dashboard.
VENDOR SUPPORT: Pre- and post-implementation support was outstanding. Someone was always available to address questions or concerns. The best part of working with Stellent is the "small company" relationship we have with it, where we always deal with people we know.
DOCUMENTATION: The existing documentation is easy to understand, and the product could be used effectively with the provided documentation.
Stellent Sarbanes-Oxley Solution
7500 Flying Cloud Drive
Eden Prairie, MN 55344
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