Key steps for CIOs seeking to achieve digital transformation
A new white paper from The Chartis Group, entitled, “Bridging the Digital Divide in the Healthcare C-suite,” discusses some of the new challenges facing IT leaders, the need to drive transformative change and six practical considerations for bridging the digital divide.
CIOs are no longer just IT ‘operators’
But that’s changing, as digital industrialization takes hold in healthcare, there’s increasing dependence on informatics and technology, and as a result, CIOs find themselves participating in work on strategic initiatives that historically have extended beyond their typical domain . That’s created more pressure on CIOs, who still have to keep the lights on and drive IT aspects of the large strategic projects. This leaves “minimal time for the CIO and his/her direct reports to work on advancing their health system into a digital, consumer-centric model.”
A new role—driving digital change
Characteristics of a strategic CIO
• Allocate only a small portion of their days to resolving internal or project-related IT issues.
• Carve out time for rounding within various units in the hospital.
• Hold recurring work sessions with the CSO and COO to understand challenges or use cases.
• Partner with other IT staff to research industry trends or conduct options analysis to satisfy business-related use cases.
Practical considerations for bridging digital divide
1. Define new roles and recruit new capabilities
2. Assign an associate CIO to be responsible for all IT operations
3. Form stronger relationships with key executives
4. Outsource non-strategic aspects of IT
5. Shift the organizational structure to align competencies
6. Develop an integrated governance model around innovation
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