O

Information Management's Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

OASIS
The Organization for the Advancement of Structured Information (OASIS) is a non-for-profit consortium that advances electronic business by promoting open, collaborative development of interoperability specifications.


Object
A person, place, thing, or concept that has characteristics of interest to an environment. In terms of an object-oriented system, an object is an entity that combines descriptions of data and behavior.


Object description
All the properties and associations that describe a particular object.


Object management group (OMG)
Object Management Group is the industry group dedicated to promoting object-oriented (OO) technology and its standardization.


Object-process methodology (OPM)
A conceptual modeling approach for complex systems that integrates in a single view the functional, structural and procedural aspects of the modeled system using formal yet intuitive graphics that is translated on the fly to a subset of natural language.


OLAP
Online Analytical Processing


OLAP Client
End user applications that can request slices from OLAP servers and provide two- dimensional or multi-dimensional displays, user modifications, selections, ranking, calculations, etc., for visualization and navigation purposes. OLAP clients may be as simple as a spreadsheet program retrieving a slice for further work by a spreadsheet-literate user or as high-functioned as a financial modeling or sales analysis application.


OLTP
Online transaction processing. OLTP describes the requirements for a system that is used in an operational environment.


One-to-one marketing
One of the foundation principles of CRM—treating each customer as an individual.


Online analytical processing (OLAP)
Processing that supports the analysis of business trends and projections.


Online transaction processing (OLTP)
Processing that supports the daily business operations.


Open source
Open source software is usually freely available - meaning the customer can download it, install it and begin using it without paying.


Open architecture
When a manufacturer publicly publishes the specifications for their computer, the computer is said to have an open architecture. This allows other companies to create add-ons to enhance and customize the machine, and to make peripheral devices that work properly with it. With a closed architecture, only the original manufacturer can make add-ons and peripherals.


Open database connectivity (ODBC)
Open database connectivity is a standard for database access co-opted by Microsoft from the SQL Access Group consortium.


Operational consolidation
The process of combining multiple organizations and their associated human capital into a single unified system. Consolidation includes the merging and adjustment of relevant information, data, systems, resources and reports.*


Operational data store (ODS)
An operational data store (ODS) is an integrated database of operational data. Its sources include legacy systems and it contains current or near-term data. An ODS may contain 30 to 60 days of information, while a data warehouse typically contains years of data.


Operational database
The database of record, consisting of system-specific reference data and event data belonging to a transaction-update system. It may also contain system control data such as indicators, flags and counters. The operational database is the source of data for the data warehouse. It contains detailed data used to run the day-to-day operations of the business. The data continually changes as updates are made, and reflects the current value of the last transaction.


Operational performance
Measurable outcomes relative to stated enterprise-wide operational goals.


Operational systems
Applications that run the business on a day-to-day basis using real-time data (typically OLTP systems).


Order
A message sent to data access services which triggers the delivery of required data. There are three types of orders: select order, transform order, and propagate order.


Organizational intelligence
Organizational intelligence is the capacity for the enterprise to collectively know itself in relationship to its environment and to act on that knowing in a way that furthers its position with customers and the marketplace