Tom Hannigan is senior consultant at Chatham Systems Group (www.chathamsystems.com), a leading integrator of large-scale customer relationship management and data warehousing solutions with offices in New Jersey, New York and Boston. Hannigan has specialized in CRM systems and consulting since 1993. He has delivered customized CRM implementations for many Fortune 500 and emerging businesses. Chatham Systems Group can be reached at (973) 410-5000 or at firstname.lastname@example.org.
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Authoritative analysis and perspective for data management professionals.