Olivier Silvestre has been with Visual Sciences (formerly known as WebSideStory) since February 1999, occupying several upper management positions in marketing, e-business intelligence and professional services. Previously, he worked for several startup companies as well as large corporations like Sony. As Director of Optimization Consulting, Silvestres job is to help Fortune 500 customers turn information into actions to maximize their online profitability. He is in charge of creating new customer data visualization tools and optimization services that drive ROI and improved communication for our clients. He also manages a team of vertical specialists who are practice leaders and subject matter experts across a diverse range of sectors ranging from media & publishing, commerce and financial services to travel and hospitality. Silvestre has published many analytics industry-related articles and is a regular speaker at industry events.