Michael Gretczko is a principal with Deloitte Consulting LLP and the practice leader for Digital HR & Innovation. He collaborates with clients to identify and deliver innovative products and solutions that help clients harness the disruption in their businesses to create value. He has more than 16 years of experience in business transformation and focuses on leading multi-function initiatives for Fortune 100 companies. He has experience consulting on business strategy, cost reduction, service delivery and operating model transformation, shared services, and outsourcing. Gretczko has focused on large, complex global organizations across industries with deep experience in life sciences and health care, financial services, consumer and industrial products, and travel hospitality and leisure. He can be reached at email@example.com.
At the core of HR being able to address this gap is the ability to obtain and analyze information about the HR customer in a system of engagement to manage and personalize the interaction accordingly.