L.N. Balaji is President, ITC Infotech (USA) Inc., and heads the companys operations in North America. Balaji has been with ITC since 1985 and has carried out diverse responsibilities across different businesses of the company. His assignments included managing indirect taxation, coordinating and consolidating integrated plans for ITC, managing investor relations and serving in the office of the Chairman, ITC Ltd.
To fully leverage the opportunities afforded by mobility and smart computing, CIOs need to take an end-to-end approach to ensure success in both internal operations and traditional business-to-consumer relationships