Kate McCarthy serves CIOs. She is an expert on healthcare operations, healthcare reform, healthcare IT (HIT) adoption, and HIT competitive intelligence, providing analysis of trends from strategic direction to operational functions. At Forrester, she focuses on how healthcare organizations are leveraging technology to optimize organizational performance and engage patients in new, innovative ways in the age of the customer. Her research addresses the security, system rationalization, and tools necessary to turn big data into actionable insights.Previous Work ExperiencePrior to joining Forrester, Kate was at Partners Healthcare, where she was responsible for supporting strategic and financial initiatives across Partners and its entities, notably Massachusetts General and Brigham and Women's hospitals.Previously, she worked as a consultant to healthcare providers and insurers across the continental US and Canada, managing strategic relationships, business development, and consulting with internal and external stakeholders on healthcare reform, industry trends, strategic planning, and improving profitability and clinical quality.Kate also worked at athenaHealth, where she supported implementations and consulting on their practice management system. She presents frequently at national conferences and has been quoted in news outlets on healthcare reform.EducationKate holds a bachelor's degree in English from Simmons College.