Jonathan G. Geiger is executive vice president at Intelligent Solutions, Inc. Geiger has been involved in many corporate information factory and customer relationship management projects within the utility, telecommunications, manufacturing, education, chemical, financial and retail industries. In his more than three decades as a practitioner and consultant, Geiger has managed or performed work in virtually every aspect of information management. He has authored or co-authored numerous articles and three books, presents frequently at national and international conferences, and teaches several public seminars. Geiger may be reached at JGeiger@IntelSols.com.
BI Observation Advice: Since observation does not directly delineate requirements, it is up to the BI analyst to structure the surveillance so that it can be used as the basis for gleaning requirements