Joe Foley is the CRM practice manager with Greenbrier & Russel's Dallas, Texas, office. He has more than 15 years of IT experience and has spent the past seven years in the CRM arena. With extensive experience in call centers, help desk and knowledge management in the support environment, Foley brings a breadth of expertise to Greenbrier & Russel's CRM practice. Foley may be contacted via e-mail at email@example.com.
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Authoritative analysis and perspective for data management professionals.