Gabriel Fuchs is a senior consultant and business intelligence expert. His column Reality IT takes an ironic look at what real-world IT solutions often look like - for better or for worse. The ideas and thoughts expressed in this column are based on Fuchs' own personal experience and imagination and do not reflect the situation at any particular company. His book, Dealing with Nasty Colleagues: The Art of Winning in Office Politics While Still Getting the Job Done, can be ordered at www.amazon.co.uk. He can be reached at firstname.lastname@example.org.