Cindy Solomon is a world-renowned leadership and customer service expert and speaker who helps Fortune 500 companies build Courageous LeadersTM committed to delivering exceptional customer experiences, and better enabling their teams to compete and win in today’s customer-driven economy.�With her Courageous LeadershipTM and The Customer of the FutureTM programs, Cindy has helped hundreds of companies around the world identify, nurture and leverage the leadership potential in their front line employees and their leadership teams. As a result, leading organizations can consistently deliver exceptional customer experiences and build long-lasting customer loyalty. Cindy has brought her programs to banks and financial services firms such as KeyBank, Wells Fargo, Blackrock, and the New York Bankers Association; and industry leaders like PWC, Google, Oracle, UPS, and The Mayo Clinic, among othersOne of the most highly sought-after customer service speakers in the world, Cindy has traveled the globe sharing her provocative, and often hilarious insights on business, customer service and courage with tens of thousands each year. She is also a best-selling author on the topic of leadership, with books Creating a Culture of Courage for corporate employees, and The Rules of Woo: An Guide to Capturing the Hearts and Minds of Today’s Customers for entrepreneurs, both available on Amazon. Learn more about Cindy at www.cindysolomon.com, and follow Cindy at @cindysolomon.
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Authoritative analysis and perspective for data management professionals.