Bette Capaldo is Senior Vice President of Operations Control and Support Services at Transworld Systems Inc. (TSI).� In her role, Ms. Capaldo is accountable for leading critical business functions involving compliance and operations. Ms. Capaldo�s specific areas of focus include: Audit, Compliance, Training, Quality Assurance, Service Quality, Client Solutions, Remittance Processing, and Incoming Document Management.� She has experience in all phases of the collection process including pre-charge-off, post-charge-off, legal networking, and agency management.� She has over 20 years of experience in the collections industry and has held various positions, including senior roles at NCO Financial Systems, Inc.�Bette also serves as Treasurer and sits on the Board of Directors for the nonprofit organization Sisterhood Ovarian Cancer Foundation and is a steering committee member for the Consumer Relations Consortium.�
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