Armando brings more than 25 years of experience to the support industry. In 2001, he was named Support Director of the year, and has received extensive training in business management, customer service, sales and quality assurance from the University of Michigan, Disney, Citibank, and the Help Desk Institute. As president of CMIT Solutions of South Nassau, Armando assists his small and medium size business clients with business and technology solutions that facilitate increased productivity and revenue, often while reducing cost and downtime. He is an industry leader as well as an accomplished public speaker, and in 2007, he was named CMIT Rookie of the Year. In 2009, Armando co-wrote and published his first book entitled: I Just Want My Computers to Work!
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Authoritative analysis and perspective for data management professionals.