In Search of Clarity

Decision-making is at the core of all business activity, as executives set strategy and manage operations by weighing a vast array of factors to arrive at the desired balance of risk and reward. The enormous growth of companies’ size and operations in recent years—particularly across borders—is making this process increasingly complex. It is cause for alarm, then, that executives themselves perceive the quality of decision-making at their companies as mixed at best. Well over half of executives surveyed for this report (61 percent) characterize management decision-making at their companies as moderately efficient or worse, a figure which climbs to 72 percent for large organizations.