Agility and accuracy are two major drivers for profitability in today's insurance business. Companies that have a strategic view of their enterprise information systems enjoy a competitive advantage because they can more easily identify opportunities for gaining efficiencies, whether by streamlining workflow, developing new products or effectively winning and retaining customers.
The IBM Smart Analytics System offers insurers a purpose-built solution that enables the rapid design and deployment of analytical applications that can help identify those opportunities. This system can provide insurers with visibility into practically every facet of their business, offering a comprehensive means for managing their operations from claims and customer service, to workforce and performance management.
Register for this Espresso Shot web cast to learn how insurers are using analytics to stay on top of their game. Attendees will learn:
- How to improve customer service
- How to turn good customer service into sales
- Using analytics to identify potential risk and fraud
- Best practices for fostering an analytical culture
- Why executive sponsorship is key to success
Presenters:
Lou Agosta, Independent Industry Analyst
Carolyn Martin, World Wide Program Director, Information Management Software, IBM
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