Unstructured Data/Content Management

Any document, file, image, report, form, etc. without a highly defined data model or relational structure for convenient use in automated processing; unstructured data may contain many facts: fields, dates, names etc., but not organized in the rows and columns associated with structured data.

FeatureAs patient data becomes more easily accessible—by both physicians and hackers—in the age of electronic health records and health information exchanges, privacy concerns have outweighed the benefits.
FeatureOn a macro level, businesses that employ journey analytics and embrace a customer obsessed mentality see increased revenue, customer retention and customer loyalty.
FeatureThe practice of “putting in the numbers” matured over the decades and helped design the bombs, long-range missiles, and submarines that still make up the strategic “nuclear triad” at the heart of U.S. security.
BlogThe product, also called RapidMiner, has been deployed more than 100,000 times and has a community of some 250,000 users. The latest version of the platform, Version 7.1 was released in the spring.
NewsThe unit, called Arity, will reportedly employ 200 data scientists. Allstate operates a usage-based initiative, DriveWise; its subsidiaries Esurance and Answer Financial also have telematics-based UBI offerings.
NewsThe growth of the market is due in large part to the increased acceptance of data analytics, which helps eliminate the work involved in understanding customers and data tracking processes.
FeatureThe redefinition of the foundations of economics that is currently being done by heterodox economists will inevitably result in many of the models beloved of academic economists becoming obsolete.
FeatureAbout 300 flights were scrapped and delays and cancellations will continue even as systems come back online, the second-biggest U.S. carrier said Monday on Twitter.
BlogOne key is a new operating model we call systems of insight: insights team, an insights-to-execution process, and an insight platform.
FeatureOver the past few decades, analysts have struggled to develop analytical models, as they require incredible skill, deep knowledge and vast amounts of time to build and tune.
FeatureThe July report shows that data professionals are clearly on a roller-coaster ride in 2016. Three of the seven months reported were for losses, with February and June being the only solid months of gains.
NewsThe interactive digital maps are valuable for federal, state and local agencies and private sector users to identify connectivity gaps between rural and urban counties that have led to negative health outcomes.

Customer service optimization (CSO) is a technology-enabled discipline that puts customer service professionals in position to deliver outstanding service. The goal is to correctly resolve each incident without subjecting customers to time-consuming and annoying delays such as waiting “on hold,” having to explain their problem more than once or feeling that they are participating in on-the-job training of customer service agents. At the heart of CSO is the ability to access the best, most relevant and up-to-date information available in the organization. Therefore a robust and powerful search capability is an essential component. Being able to quickly find relevant data on a topic, regardless of where it resides and what form it is in, is often the key to achieving the goal of resolving incidents in a single call or interaction. Learn more in this informative white paper.

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