Unstructured Data/Content Management

Any document, file, image, report, form, etc. without a highly defined data model or relational structure for convenient use in automated processing; unstructured data may contain many facts: fields, dates, names etc., but not organized in the rows and columns associated with structured data.

FeatureCompanies that can integrate self-service BI and still maintain governance, security, and data quality will empower business users to make decisions on-demand, relieving IT from these stakeholder pressures.
FeatureWhat I expect to see is a trend towards solutions which help organisations get better at measuring outcomes, improving accountability in support of evidence-based decision-making.
NewsUsing data analytics to understand hospital emergency department overcrowding and wait times, two researchers have developed a methodology to predict future ER demand.
FeatureBy turning the same rigorous attention to fan data that the team’s coaches apply to evaluating players, the Browns say they’re making more money and keeping fans happier.
BlogAs our world becomes more connected and the amount of data that is available increases, companies must make sure they are developing their own processes for collecting the best data.
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FeaturePhysicians are being hamstrung by the limits of current electronic health record systems, which are missing valuable opportunities to harness available data and predictive analytics.
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FeatureWhen closing the doors for good—whether it’s for strategic, economic or other reasons—auctioning off IP is just one direction that valuable company data can head in.
Windows 10 just celebrated its one-year anniversary and already 38 percent of organizations have integrated the operating system. To help those just now doing so, Citrix offers the following best practices for preventing data loss when dealing with a workplace transition, whether the transition is caused by people or technology migrations.
NewsWith SAP BW/4HANA, customers will reportedly have a much simpler and more powerful way of achieving real-time analytics.
FeatureResearchers at the new academic facility will use advanced computer science and mathematical techniques coupled with cutting-edge microscope technology and artificial intelligence.
FeatureThe website job was relatively minor, but represents a bigger change in computers’ ability to understand images and adopt human-like preferences.
FeatureThe landmark longitudinal research study will collect genomic information, electronic health records, as well as lifestyle and environmental exposure data from 1 million or more U.S. volunteers.

Customer service optimization (CSO) is a technology-enabled discipline that puts customer service professionals in position to deliver outstanding service. The goal is to correctly resolve each incident without subjecting customers to time-consuming and annoying delays such as waiting “on hold,” having to explain their problem more than once or feeling that they are participating in on-the-job training of customer service agents. At the heart of CSO is the ability to access the best, most relevant and up-to-date information available in the organization. Therefore a robust and powerful search capability is an essential component. Being able to quickly find relevant data on a topic, regardless of where it resides and what form it is in, is often the key to achieving the goal of resolving incidents in a single call or interaction. Learn more in this informative white paper.

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