Unstructured Data/Content Management


Any document, file, image, report, form, etc. without a highly defined data model or relational structure for convenient use in automated processing; unstructured data may contain many facts: fields, dates, names etc., but not organized in the rows and columns associated with structured data.


FeatureBig data allows for the discovery of powerful patterns that can be used to streamline operations, personalize customer experience and plan strategic growth.
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FeatureInformation drawn from electronic health records, social media and the Internet are timely and detailed data sources now being used to combat deadly outbreaks..
FeatureBig data requires new forms of processing and thus, innovative technology to support and create enhanced decision-making and greater insights. It’s no easy task given the scale at which we’re doing business today.
BlogJust about every poll, forecaster, and political junkie were wrong. And they all claimed to have based their decisions on access to the same type of data that powered Obama to a second term.
News“Longitudinal health data is the gold standard for understanding and evaluating the relationship between various behavioral and environmental risk factors and health,” states a new healthcare study.
NewsIn what has been a big year for insurance software vendor mergers and acquisitions, New Jersey-based Verisk Analytics has made two additions to its portfolio.
FeatureOperational roadblocks hold many organizations back from diving into the data lake and surfacing with insights. As many as 60 percent of big data projects never go beyond piloting and experimentation.
Gartner Group’s Magic Quadrant for Data Center Outsourcing has identified 19 top firms for this critical work. In part one we introduced the Leaders and Niche Players. Today we focus on the Challengers and Visionaries.
FeatureAs the number of cases continues to rise, researchers are finding healthcare information technology, such as EHR, to be an indispensable tool for helping to track, diagnose and treat those infected with the illness.
Which are the top companies to handle your data center needs? Gartner Group’s Magic Quadrant for Data Center Outsourcing has identified 19 top firms. Today we focus on the Leaders and Niche Players.
BlogA topic being discussed these days is 'data ownership.' Who owns the data about you? Or about anything, really?
Artificial intelligence is the newest ‘big thing’ in data management, but defining just what AI is isn’t so easy. As it turns out, there are at least nine significant technologies that make up this complex topic.

Customer service optimization (CSO) is a technology-enabled discipline that puts customer service professionals in position to deliver outstanding service. The goal is to correctly resolve each incident without subjecting customers to time-consuming and annoying delays such as waiting “on hold,” having to explain their problem more than once or feeling that they are participating in on-the-job training of customer service agents. At the heart of CSO is the ability to access the best, most relevant and up-to-date information available in the organization. Therefore a robust and powerful search capability is an essential component. Being able to quickly find relevant data on a topic, regardless of where it resides and what form it is in, is often the key to achieving the goal of resolving incidents in a single call or interaction. Learn more in this informative white paper.

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