Unstructured Data/Content Management

Any document, file, image, report, form, etc. without a highly defined data model or relational structure for convenient use in automated processing; unstructured data may contain many facts: fields, dates, names etc., but not organized in the rows and columns associated with structured data.

This week research firm Gartner released its Magic Quandrant study on the top firms and products in data analytics and business intelligence. In part one of this series we looked at the firms making the ‘Leader’ and ‘Visionary’ categories. Today we examine those firms that were named to the ‘Niche Players’ quadrant.
BlogThe IoT hype is compelling, pervasive, and full of bold promises and eye-watering valuations. And yet, the all-encompassing vision remains distant.
NewsBy 2020, more than half of major new business processes and systems will incorporate some element of the Internet of Things (IoT), according to Gartner Inc.
BlogMost data-mining algorithms struggle when dealing with rarity—yet rarity is a hallmark of fundamental business and research applications of data science.
BlogThe point of departure for "50 Years of Data Science" is the current squabble in the data industry as to whether data science is really the same as traditional statistics. I've argued many times that the disciplines are quite different, but, alas, others disagree.
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NewsBig data has achieved mainstream adoption among large enterprises, according to a new study by management consulting firm NewVantage Partners.
BlogMany companies are currently struggling with the data flood that is heading right for them. As the volume of unstructured data increases and the amount of storage available to preserve it all will decrease.
BlogFrom main-memory options to NoSQL solutions, why the database market had to evolve for big data, cloud, mobile and social computing needs.
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BlogBig Data really is about the ability to analyze and act in real time, using structured and unstructured data from sensors, transactions, and interactions from inside as well as outside the organization.
NewsSmart cities will use 1.6 billion connected things in 2016, an increase of 39% from this year, according to a recent report from Gartner Inc.
BlogAny strategic measurement system that fails to start with a strategy map and/or reports measures in isolation is like a kite without a string.
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NewsA one-year delay of the MiFID II is needed to allow banks and other companies to beef up their IT systems to comply with the law’s intense data-reporting requirements.

Customer service optimization (CSO) is a technology-enabled discipline that puts customer service professionals in position to deliver outstanding service. The goal is to correctly resolve each incident without subjecting customers to time-consuming and annoying delays such as waiting “on hold,” having to explain their problem more than once or feeling that they are participating in on-the-job training of customer service agents. At the heart of CSO is the ability to access the best, most relevant and up-to-date information available in the organization. Therefore a robust and powerful search capability is an essential component. Being able to quickly find relevant data on a topic, regardless of where it resides and what form it is in, is often the key to achieving the goal of resolving incidents in a single call or interaction. Learn more in this informative white paper.

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