Social Media/Collaboration

Social media includes the tools and activities of personal and group engagement, discourse and shared experience. In social and business settings, collaboration tools and platforms help to summon, engage and organize people, information, activities, projects and programs with shared planning, records, timelines and measures of work.


NewsFacebook Inc. is working to combat a decline in people sharing original, personal content, the fuel that helps power the money machine at the heart of its social network.
NewsPeople are hungry for more digital communications, whether it's with colleagues on Slack, friends on Snapchat, or acquaintances on Facebook.
BlogEmployers across the country and across industries continue to find the hiring environment for technical positions to be challenging, and data positions dominate the list of most-wanted new hires.
FeatureData analytics continues to be one of the top areas of IT investments and organizations expect to substantially increase their spending in this area in 2016.
FeatureFrom recording police shootings and political protests to capturing street style and celebrity selfies, ubiquitous smart-phone cameras have become a new type of data media, changing how the public sees the world.
NewsSocial media is not expected to play a large role in insurers' future big data plans, according to a study released by research-consulting firm Celent earlier this month.
BlogSocial media has allowed access to anything and anyone from anywhere. This revolution has offered differentiation to the customers by offering an end-to-end holistic customer experience in influencing the buying decisions.
NewsThe global natural language processing (NLP) market is expected to grow at a compound annual growth rate (CAGR) of 16.11% between 2015 and 2019, according to a new report from Technavio.
NewsThe rising number of millennials and remote employees in the workforce is spurring demand for video conferencing systems in North America, according to a report from Frost & Sullivan.
NewsHillary Clinton called Sunday on major technology companies including Facebook and Google to join the fight against the Islamic State as evidence comes to light about the San Bernardino shooters’ use of social media.
BlogTransera has added capabilities to produce real-time analysis of contact center performance through dashboards and analytics that show a single view across all sites and data sources.
FeaturePresident Barack Obama asked Silicon Valley firms to work with U.S. law enforcement authorities to prevent terrorists from using social media and encryption technologies.
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