Chris McMahon is senior editor for Insurance Networking News, a SourceMedia publication.

Still in the Minority, More Companies Purchase Cyber Liability Coverage
April 23, 2013 Towers Watson survey: limits increase and fewer opt for internal controls instead of liability policies; ERM programs increase...

IT Hiring at Near Standstill
April 8, 2013 BLS data shows new job creation is almost nonexistent, hiring is limited to replacing critical staff, Janulaitis says

The Data Governor
April 4, 2013 Data quality, like the P&C industry, is all about relationships, says CNA's Nate Root

Mobile Can Increase Customer Satisfaction and Retention
March 1, 2013 Capgemini report finds internet/mobile channels have great potential to make customers happier, which may come at the expense...

CIOs: Mobility a Top Priority and New Revenue Source
February 25, 2013 Insurers rank location-based services as most important on their list of needs

As Customer Data Flaws Remain, New Strategies Surface
January 24, 2013 Experian QAS survey finds fewer than 1 percent of businesses lack data quality initiatives, with accuracy improved 8 percent...

Staying on Top of Business Means Spending on Legacy Replacement
December 31, 2012 Business agility ranks highest in core system update reasoning, though attaching monetary benefits can be tough, according to...

How to Make the Predictive Analytics Pitch to Executives
December 18, 2012 Panel agrees that actuaries must advocate for the tools by presenting potential ROI to CEOs

Insurance e-Services, Customer Portals Must Address Other Tech Development
December 12, 2012 Gartner cautions that social, mobile, cloud and information are driving new and different business scenarios that insurers...

Analytics Lead Insurance CIO Wish List
September 26, 2012 With a fantasy bump in budget, Novarica asks insurer CIOs to talk about their technology project wish lists

40 Percent of Insurers Suffered Security Breaches in Past Year
September 17, 2012 Despite the rising cost of initiatives, financial institutions remain determined to thwart security risks, according to a new...

Analytics Pervasive with P&C Insurers
September 13, 2012 Customers, products, finance and investments next areas ripe for transformation with property/casualty: Strategy Meets Action...

10 Reasons Disaster Recovery Plans Fail
September 4, 2012 Despite preparations, many small- and mid-sized companies won’t survive in the wake of a disaster; Janco Associates lists...

Analytics Changing Insurance Business Model
July 31, 2012 Strategy Meets Action report: 75 percent of insurers increasing data, analytics spending

App Performance is Mobile BI Priority No. 1
July 12, 2012 Devices seen as a business differentiator, wide concern over standards, in MGI Research survey

Operations, Regulations Lead Insurance Tech Priorities
June 29, 2012 KPMG Survey: Despite cash on hand, slow growth and regulatory pressures prompt concentration on operational efficiencies and...

Risk Management Doubt from Financial Pros
June 21, 2012 ORSA, IFRS technology shown to be lagging in StoneRiver survey

Mobile, Data Mining, Social and Microfinance Leading Financial Service Transformation
June 12, 2012 4 trends part of consumerization rippling through industry: CSC Leading Edge Forum

Analytics Adoption Gap Widening
June 11, 2012 Novarica anticipates differing level of big data, advanced analytics projects taken on at large and mid-sized insurers

Insurance CIOs Balancing Legacy Reliance, Consumer Expectations
May 22, 2012 ACORD LOMA analyst discussion confronts pace of change, social media, consumerization

Kundra: Bring People the Customer Experience They Expect
May 17, 2012 Cloud, social media and data security top former Obama CIO address to ACORD LOMA forum

The Customer Relationship Management Comes First?
April 25, 2012 CRM rising as CIO priority, investment: Gartner surveys

The Formula for Successful Change Management
April 23, 2012 Effective enterprises typically follow six dedicated processes, according to Towers Watson study