Chris McMahon is senior editor for Insurance Networking News, a SourceMedia publication.
Recent Stories From this Author
Customer Experience Increasingly the Focus of Big Data Projects
September 19, 2014 Gartner finds the number of organizations investing or planning to invest in big data technologies has increased significantly...
Next Big Internet of Things
August 4, 2014 Cheap connected sensors soon could disrupt insurance product creation, distribution, services, pricing, data and analytics and...
Mobile Now Mission Critical
July 28, 2014 Forrester Research finds apps are helping insurers increase revenues, decrease loss expenses and reduce risk.
Insurers Think Inside the (Black) Box
July 21, 2014 The proliferation of analytics is enabling insurers such as Farm Bureau Financial Services and Bankers Insurance Group to...
AIG's Chief Science Officer: 'It's Not All About the Numbers'
May 8, 2014 Murli Buluswar says how you learn is more important than what you know, and that while data science is going to drive enormous...
Internet of Things: Changing the Insurance Value Chain
April 23, 2014 Networked sensors increasingly are being embedded in machines, buildings, cars and other objects, offering tech-savvy insurers...
Insurers' IT Spending Continues to Grow
April 13, 2014 Top trends include core and legacy system transformation, data mastery, and analytics and digitization, Celent says
The New Customer Experience
April 11, 2014 To satisfy increasingly sophisticated customer expectations, insurers must first rethink the business from the outside in,...
Demand for Cybersecurity Professionals Spiking
March 9, 2014 Health care, finance and insurance are among the top five industries driving demand, according to Burning Glass Technologies;...
3 Traits of Highly Effective Digital Technology Leaders
February 25, 2014 Strategy, attitude and buy-in separates leaders from others, an Accenture survey finds. Mobile technology is the priority, as...
Information and Communications Tech Spending Projected to Increase
February 19, 2014 Top three priorities for insurers include improving security/privacy, system simplification and standardizing infrastructure...
Insurers Increasing Investments Data-driven Risk Solutions
February 12, 2014 Thirteen percent of insurers say enterprise-wide data management is a significant strength, and 19 percent are confident in...
Top IT Security Concerns for 2014
January 29, 2014 Network technology and application/database security top the list, according to a survey from Novarica.
CIOs as Chief Innovation Officers
September 20, 2013 ITs monsters can be slain, says former CIO with Aflac and Allstate, and current Perseus CEO Michael Boyle, but its...
The New Data-Driven Insurer
September 18, 2013 Data accumulation has never been a challenge for the insurance industry, but spurred by a more intensely competitive market...
Steps Toward a Hybrid Development Philosophy
September 13, 2013 While many IT professionals would argue that lean, agile and CMMI are mutually exclusive, Guru Vasudeva, SVP and CTO of...
Cloud-Based Storage Up 90 Percent Since Start of 2012
August 29, 2013 Survey finds that cloud adoption has nearly doubled as the technology has matured and gone mainstream
Auto Insurers Expanding Analytics Use for Pricing
August 22, 2013 Larger insurers are more likely to use price optimization to increase profitability, and half use segmented demand models;...
IT Job Market Growth Continues Despite Economic Uncertainties
August 5, 2013 The United States added 11,000 IT jobs in July, according to BLS data
Building the Right IT Ecosystem for Insurance
July 1, 2013 Maximizing ITs value requires realistic expectations and transparency, as well as planning and decision making that are...
Still in the Minority, More Companies Purchase Cyber Liability Coverage
April 23, 2013 Towers Watson survey: limits increase and fewer opt for internal controls instead of liability policies; ERM programs increase...
IT Hiring at Near Standstill
April 8, 2013 BLS data shows new job creation is almost nonexistent, hiring is limited to replacing critical staff, Janulaitis says
The Data Governor
April 4, 2013 Data quality, like the P&C industry, is all about relationships, says CNA's Nate Root
Mobile Can Increase Customer Satisfaction and Retention
March 1, 2013 Capgemini report finds internet/mobile channels have great potential to make customers happier, which may come at the expense...
CIOs: Mobility a Top Priority and New Revenue Source
February 25, 2013 Insurers rank location-based services as most important on their list of needs
As Customer Data Flaws Remain, New Strategies Surface
January 24, 2013 Experian QAS survey finds fewer than 1 percent of businesses lack data quality initiatives, with accuracy improved 8 percent...
Staying on Top of Business Means Spending on Legacy Replacement
December 31, 2012 Business agility ranks highest in core system update reasoning, though attaching monetary benefits can be tough, according to...
How to Make the Predictive Analytics Pitch to Executives
December 18, 2012 Panel agrees that actuaries must advocate for the tools by presenting potential ROI to CEOs
Insurance e-Services, Customer Portals Must Address Other Tech Development
December 12, 2012 Gartner cautions that social, mobile, cloud and information are driving new and different business scenarios that insurers...
Analytics Lead Insurance CIO Wish List
September 26, 2012 With a fantasy bump in budget, Novarica asks insurer CIOs to talk about their technology project wish lists
40 Percent of Insurers Suffered Security Breaches in Past Year
September 17, 2012 Despite the rising cost of initiatives, financial institutions remain determined to thwart security risks, according to a new...
Analytics Pervasive with P&C Insurers
September 13, 2012 Customers, products, finance and investments next areas ripe for transformation with property/casualty: Strategy Meets Action...
10 Reasons Disaster Recovery Plans Fail
September 4, 2012 Despite preparations, many small- and mid-sized companies wont survive in the wake of a disaster; Janco Associates lists...
Analytics Changing Insurance Business Model
July 31, 2012 Strategy Meets Action report: 75 percent of insurers increasing data, analytics spending
App Performance is Mobile BI Priority No. 1
July 12, 2012 Devices seen as a business differentiator, wide concern over standards, in MGI Research survey
Operations, Regulations Lead Insurance Tech Priorities
June 29, 2012 KPMG Survey: Despite cash on hand, slow growth and regulatory pressures prompt concentration on operational efficiencies and...
Risk Management Doubt from Financial Pros
June 21, 2012 ORSA, IFRS technology shown to be lagging in StoneRiver survey
Mobile, Data Mining, Social and Microfinance Leading Financial Service Transformation
June 12, 2012 4 trends part of consumerization rippling through industry: CSC Leading Edge Forum
Analytics Adoption Gap Widening
June 11, 2012 Novarica anticipates differing level of big data, advanced analytics projects taken on at large and mid-sized insurers
Insurance CIOs Balancing Legacy Reliance, Consumer Expectations
May 22, 2012 ACORD LOMA analyst discussion confronts pace of change, social media, consumerization
Kundra: Bring People the Customer Experience They Expect
May 17, 2012 Cloud, social media and data security top former Obama CIO address to ACORD LOMA forum
The Customer Relationship Management Comes First?
April 25, 2012 CRM rising as CIO priority, investment: Gartner surveys
The Formula for Successful Change Management
April 23, 2012 Effective enterprises typically follow six dedicated processes, according to Towers Watson study