Craig Beattie is an analyst in Celent's insurance practice.

Mobile’s Evolution and the Gadgets to Come
April 16, 2013 Even with bleeding edge tools and gizmos, the insurance industry should be seeking opportunity and advantage

A New Data Mantra: Capture Everything
April 3, 2013 If the big data movement has taught us anything, it is that all data is useful. Capture everything.

Mobile’s Unexpected and Innovative Turn
November 21, 2012 2012 has seen a ripple effect from mobile and smart devices across the entire enterprise, which should only increase in the...

Social Media – Where’s the Money?
January 25, 2012 With IPO looming, Facebook holds promise as a business platform

Social Media So Hot, Ben & Jerry’s Email Marketing Melts
July 19, 2010 To reach consumers, the confectioner, like many insurers lately, is eschewing traditional email marketing in favor of social...

Do You Accidentally Have a New Social Media Presence? Do You Want One?
May 3, 2010 Insurers should keep apprised of Twitter, LinkedIn and Facebook's latest developments, as they could have profound effects on...