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IDC Financial Insights Releases Big Data and Analytics Maturity Benchmark
April 22, 2014 Majority of firms surveyed present ‘repeatable’ level of big data and analytics maturity
Actionable Health Care Data from Wearables Growing in Importance
April 21, 2014 There is growing impetus to leverage the data from these devices to inform health management and health care provision, says...
Gartner: CEOs Focus on Tech-Related Business Growth in 2014
April 17, 2014 CEOs and other senior executives will prioritize business growth this year, and there is “strong interest” in basing business...
Early Retail Adopters Moving to Full-Scale Indoor Location Technology Deployments
April 16, 2014 ABI Research: 2014 looks like a breakout year for indoor location technologies in retail environments
Social Messaging Market to Experience ‘Wave of Consolidation’
April 15, 2014 Ovum report points to consolidation and new services in 2014
Collaboration Important to Big Data Analytics Success
April 9, 2014 IDC finds differences in perceived collaboration levels between lines of business, analytics groups and IT
What are the Most-Needed Enterprise Mobile Apps?
April 8, 2014 Frost & Sullivan looks at adoption and use of prepackaged mobile applications in North American Enterprises
Many Utilities Yet to Understand Full Potential for Big Data Analytics
April 7, 2014 IDC Energy Insights study finds utilities are still in the early stages of deploying big data and analytics
Enterprises Prefer Private Cloud Storage
April 1, 2014 Organizations moving quickly to establish cloud storage solutions, according to study from CTERA Networks
Industrial Internet Consortium Forms to Improve Integration of Physical and Digital Worlds
March 31, 2014 IIC is a not-for-profit group that aims to take the lead in establishing interoperability across various industrial environments
Increasing Adoption for Smart Building Technologies
March 26, 2014 As smart buildings technology market grows, businesses struggle with how to manage the volume of data, says IDC Energy Insights
Ovum: IT Spending In Financial Services to Rise
March 25, 2014 Cost savings likely to be primary driver for IT investments in financial services
Internet of Things to Include 26 Billion Internet-Connected Devices by 2020
March 24, 2014 Massive volume of data that needs real time processing and analysis will transform data centers, says Gartner
Frost & Sullivan Looks at Enterprise Social Media Potential
March 19, 2014 Two billion workers worldwide could benefit from enterprise social technologies across numerous industries and roles
IT Shifting from Support Function to Business Strategy
March 18, 2014 Protivity survey of IT priorities shows major IT transformation underway
Hadoop Market Forecasted to Reach $50.2 Billion by 2020
March 17, 2014 Allied Market Research looks at driving factors and challenges for global market growth
6 Tips for Effective Personalization
March 16, 2014 Public and previously shared data offer potential benefits to consumers and opportunities for service providers to offer...
Challenges of the 21st Century Workforce
March 12, 2014 Deloitte survey shows that a majority of global organizations are not prepared to deal with trends that are reshaping the...
Survey: Trust in Mobile Device Security
March 11, 2014 Infonetics Research says solutions that effectively handle mobile application control and mixed personal and business use are...
Worldwide Tablet Market Growth Slows
March 10, 2014 IDC forecasts growth rate of 19 percent in 2014, down from 52 percent in 2013
Gartner: Global Enterprises Increasingly Adopt Web-scale IT
March 6, 2014 Large cloud service providers are reinventing how IT services are delivered
Frost & Sullivan Analyzes Data Center Cooling Market
March 5, 2014 One of the fallouts of the explosion of data is the requirement for more powerful and effective cooling systems
Cyber Risk Experience Key for New Corporate Directors
March 4, 2014 Boardroom trends show growing importance of cybersecurity, IT background
Ovum Identifies Four Key Trends that will Impact Cloud Services in 2014
February 26, 2014 Research firm finds cloud services are a strategic imperative
Accenture: Mobility Leading Tech Priorities for Large Enterprises
February 25, 2014 Mobility seen as forerunner to many of the digital technologies that are now being adopted; businesses can learn from leaders’...
Gartner: Master Data Management Must be Part of CRM
February 24, 2014 CRM leaders who avoid MDM risk up to 25 percent loss in potential revenue gains, says Gartner
What is Driving Decisions for M2M Services?
February 18, 2014 Infonetics survey shows increasing demand for machine-to-machine services in North America
CIOs Still Own IT Budget
February 17, 2014 About 10 percent of new IT purchases in the U.S. start with the business but shift to the CIO, finds Forrester Research
Retailers Lack Mature Big Data and Analytics Competencies
February 14, 2014 IDC Retail Insights finds deficiencies across five critical dimensions: intent, people, process, technology and data
Gartner Predicts Increase in Big Data Analytics Adoption
February 13, 2014 Big data analytics gives enterprises faster access to their own data than ever, and Gartner predicts increased use cases
Disruptive Tech: Opportunity or Threat?
February 11, 2014 Deloitte Consulting identifies challenges in balancing experimentation with today’s realities
Retailers: Mobile Must be Top Priority for Digital Business
February 10, 2014 In Shop.org, Forrester Research survey, companies identify key focus areas for mobile efforts in 2014
What is the Status of Big Data in Pharma?
February 6, 2014 A minority of the top 10 pharmaceutical companies have dedicated big data teams, according to research from Cutting Edge...
E-Discovery Analysis on a Mobile Device?
February 4, 2014 With rapid advances in technology security and legal teams face greater challenges in reviewing data to obtain meaningful...
What is Driving the Need for Chief Data Officers?
February 3, 2014 Gartner predicts that by 2015, 25 percent of large global organizations will have appointed CDOs
What Concerns IT Security Professionals?
January 30, 2014 Frost & Sullivan survey analyzes global Web and email content security market
Mobile Hardware Security Key to App Success
January 28, 2014 Adoption by consumers and payment providers more difficult without security assurance, but obstacles prevent market growth
Gartner: Mobile Apps are Official Channel to Drive Content to Users
January 27, 2014 Gartner says businesses are using mobile apps as a primary component of user engagement strategies, with an even more...
New Data Science MOOCs from Johns Hopkins Bloomberg School of Public Health
January 22, 2014 Massive Open Online Courses designed to further skills, expand pool of data scientists
Lack of Centralized Approach Hurting Data Quality
January 21, 2014 Experian Data Quality survey finds that prevalence of inaccurate data impacts strategic goals
Frost & Sullivan Predicts Change in Information, Communications Technologies
January 20, 2014 Privacy likely to take lead role in big data, analytics in 2014
Why People Aren’t Wearing Wearables
January 15, 2014 TNS study shows people are aware of wearable technology but not adopting it
Augmented Reality in the Enterprise
January 14, 2014 Gartner identifies ways for augmented reality technology to facilitate business innovation
Does BYOD Impact Driver Safety?
January 13, 2014 Survey from IDC Manufacturing Insights reveals significant finding for connected vehicle stakeholders, especially automakers
Marketers Reveal Tech Investment Plans for 2014
January 9, 2014 ExactTarget Marketing Cloud research shows marketers plan to increase investment in analytics, social media and mobile tech
The Preferred Social Networks for Adults
January 7, 2014 Facebook still rules, but striking number of adult users on other social platforms, says Pew Research
Gartner Projects Worldwide IT Spending Increase in 2014
January 6, 2014 Analytics investments expected to help drive growth in spending
Cross-Platform Social Messaging Apps Threaten Social Networks
January 3, 2014 Canalys research firm calls trend “transformative”
Value of Social Media Primarily in Cross-Channel Integration
January 2, 2014 Frost & Sullivan research finds that despite recognized value of social media, budgets remain small
2013 News Recap
December 29, 2013 IT news in 2013 was dominated by cloud computing, big data/analytics, social media and mobile technologies. Here’s a synopsis...
Big Data Technology and Services to Reach $32.4 Billion by 2017
December 26, 2013 IDC forecasts 27 percent CAGR through 2017
2013: A Year in the Cloud
December 26, 2013 Cloud-related news highlights from 2013
Tracking Mobile Trends of 2013
December 20, 2013 A summary of findings and observations on the mobile market from leading IT research and analysis firms
CIOs Recognize Importance of BI and Analytics
December 18, 2013 Gartner says the benefits of fact-based decision-making are clear to business managers in a broad range of disciplines
Location-Based Applications Positioned for Rapid Growth
December 17, 2013 Indoor connectivity, augmented reality, big data and wearable devices are key technology trends likely to fuel the uptake of...
9 Analytics Predictions for 2014
December 16, 2013 International Institute for Analytics says analytics implementations require balance of speed, automation and human involvement
Gartner: Enterprise Software Buying Shaped by ‘Nexus of Forces’
December 11, 2013 Cloud, information, mobile and social initiatives to create new technology requirements, drive new purchasing and establish...
UC Irvine Offers Online Data Science Certificate Program
December 10, 2013 The program provides the skills required to become a data scientist and provides existing data analysts with the opportunities...
SMBs to Invest More in Risk Management
December 9, 2013 Compliance and operational risk are the most significant risks facing businesses, finds survey
Big Data to Drive Quality Patient Care and Outcomes in 2014
December 4, 2013 Technology closer to the point of care to gain real-time analytics for better decisions for patient outcomes is a key trend in...
PC Shipments Continue to Drop
December 3, 2013 According to a new report by International Data Corp., worldwide PC shipments are expected to fall by 10.1 percent in 2013
Managed Security Services Market to Reach $24 Billion by 2019
December 2, 2013 Transparency Market Research looks at drivers of high growth rate
Intelligent Energy Networks will Trigger Data Explosion
November 27, 2013 Big data analytics and forecasting software will become the cornerstone of business in utilities, says Frost & Sullivan
What’s Driving Software Growth?
November 26, 2013 New IDC report shows that the compound annual growth rate for the software market in the 2012-2017 forecast period will remain...
8 Things to Consider for your Data Center Strategy
November 25, 2013 Changing role and functionality of data centers brings uncertainty for organizations, says Gartner
Three Universities Partner to Spur Data Science Goals
November 20, 2013 NYU, UC-Berkeley and University of Washington partner in new program to “train new generations of researchers in data driven...
Companies Fall Short in IT Audit Functions
November 19, 2013 Protiviti IT audit benchmarking study identifies trends in the ways organizations evaluate their approach to IT audit...
Organizations Need Greater Value from Financial and Operating Data in 2014
November 18, 2013 Ninety-six percent of senior finance executives say their organizations need much greater value from data next year, according...
Twitter Falling Short for Marketers, but Potential Exists
November 13, 2013 New report from Forrester Research assesses lack of satisfaction with Twitter as a marketing partner
Purdue Bolsters Computer Science Program
November 12, 2013 Program growth stems from recognition that big data sets provide opportunity for economic development and research and the...
CompTIA Launches Mobile Skills Certification
November 6, 2013 CompTIA Mobility+ certification covers the knowledge and skills IT professionals need to deploy, integrate, support and manage...
Gartner: Cloud-Based Security Growth to Remain Strong
November 5, 2013 Cloud-based security services market will rise to $3.1 billion in 2015
IDC Assesses 2013 Enterprise Software Growth
November 4, 2013 Report shows big data/analytics, content applications and system software drove enterprise software growth in the first half...
The Potential of M2M in Health Care
October 30, 2013 Frost & Sullivan research finds considerable growth opportunity for machine-to-machine technology across health care supply...
Is Facebook Effective for Marketing?
October 29, 2013 Forrester report questions the support of the network’s social marketing
New IDC Research shows Impact of Big Data on High Performance Computing Systems
October 28, 2013 More than two-thirds of the sites in the study said they perform big data analysis on HPC systems
Machine-to-Machine Analytics Industry to reach $14.3 Billion in 2018
October 24, 2013 The M2M analytics industry will grow 53 percent over the next five years, says ABI Research
People Choosing Mobile Over PCs
October 22, 2013 New research from Gartner Inc. shows a continuing shift toward mobile devices and away from traditional PCs
Social Media Logon and Enterprise Risk Management at Odds
October 16, 2013 Constellation Research encourages organizations need to take steps to ensure that social identities reach “business grade”
Hot Storage Technologies of 2013
October 15, 2013 451 Research study gauges perspective regarding internal cloud, automated tiering and solid state/flash storage options
How Country Financial Gets the Most Out of Social Media
October 11, 2013 With a newly launched platform, sales representatives are able to adopt social-selling techniques, ultimately focusing more on...
Most Enterprise Tech Projects Funded by Business, says IDC
October 9, 2013 Functional business areas and adoption of cloud-based driving trend
Digital Industrial Economy Combines Physical World and Virtual
October 8, 2013 Gartner says forces around cloud, social, mobile and data drive digitalization and change business and operations
HP Enterprise Services Enhances Social Offering
October 7, 2013 HP Customer Engagement Management ServicesSocial integrates social CRM into existing environment
Splunk Introduces Operational Intelligence in the Cloud
October 2, 2013 Powered by AWS, the enterprise-class cloud service has all the features of Splunks flagship product, says 451 analyst
Delta Air Lines Rolls Out Electronic Flight Bags with Surface 2 Tablets
October 1, 2013 All Delta cockpits are projected to be paperless by the end of 2014
ADPs Recruiting Management Embraces Social, Mobile
September 30, 2013 Platform designed to better manage talent acquisition process by engaging social and mobile users
HPs HAVEn Provides Unified Approach to Big Data
September 24, 2013 HP announced a new cloud-based analytics-as-a-service offering built on its HAVEn Big Data analytics platform
Being a Socially Enabled Enterprise is Important, finds Survey
September 23, 2013 In survey by Oracle, 72 percent of business executives say leveraging social media will be very important for their...
CloudSigma Launches Hybrid Hosting Offering
September 18, 2013 Co-located space and private patching to public cloud provide security and flexibility
Report: What Smart Businesses Know About DevOps
September 17, 2013 Increased use of mobile devices is among the key factors driving DevOps strategies
IBM Customer Experience Lab Introduces New Technologies
September 16, 2013 Initiatives designed to enhance customer interaction and engagement through the use of social media, mobile, cloud and...
BT Expands Cloud-Based Contact Center Capabilities for U.S. Market
September 11, 2013 Capabilities are designed to provide organizations with advanced performance analytics, workforce optimization, multichannel...
AT&T Announces Mobile Security Service
September 10, 2013 Launching later this year, the service is designed to provide organizations with comprehensive security for their mobile...
HootSuite Enterprise Addresses Compliance, Risk
September 9, 2013 Partnership with Nexgate introduces new functionality and security for social media network environments
Cloud Emerges as Core for New Business-as-a-Service Offerings
September 5, 2013 As cloud moves into Chapter Two with increased reach and use, spending on public IT cloud services will reach...
Microsoft to Buy Nokias Devices and Services Business
September 3, 2013 Microsoft aims to accelerate the growth in mobile devices through faster innovation, increased synergies and unified branding...
VMware vCloud Hybrid Service Offers Direct Connect, Disaster Recovery as a Service
August 29, 2013 Many cloud-related announcements from VMworld 2013 intended to help IT take advantage of advanced virtualization
Layer7 Updates Application Management Solution
August 27, 2013 New features include SSO for mobile devices, simplified SSL management and geolocation access controls
New Social Media Management System Introduces Real-Time Listening Ability
August 26, 2013 HYFN8 social media management systems allows marketers to listen and react to consumer behavior in real-time
Unisys Releases Two New Cloud Offerings
August 22, 2013 Enterprise content management and mortgage automation solutions expand Unisys SaaS offerings
Cisco Unveiled Push-to-Talk Solution
August 20, 2013 Mobile solution enables users to connect, via wired and wireless phones, without an additional service provider or carrier...
Social Spending Continues to Grow, Despite Shaky ROI
August 19, 2013 Forrester survey looks at the impact of social media on marketing efforts
AWS Announces Amazon Simple Notification Service with Mobile Push
August 14, 2013 Cross-platform notification service with single API enables push notifications to Apple iOS, Google Android and Kindle Fire...
Ephox Updates Rich Text Editor Software
August 8, 2013 EditLive! allows embedded WYSIWYG editor and ability to embed social media in custom apps
Citrix Introduces XenClient 5 to Improve Multidevice Experience
August 8, 2013 New virtual desktop release allows seamless work across devices for mobile users
Aquilent Announces Cloud Resource Management Portal
August 7, 2013 Olympus Powered by Aquilent allows federal agencies to bridge gap between native cloud tools and individualized cloud...
BMC Launches AppZone Enterprise App Store
August 6, 2013 Application storefront designed to improve employee productivity and reduce IT friction
Businesses Find New Value Metrics from Social Media
August 5, 2013 IDC survey shows increasing bi-directional feedback, new use cases, emphasis on online communities and notable skills gap for...
Cloud Integration Driving API Programs
August 1, 2013 APIs recognized as a cornerstone of the modern open hybrid enterprise, Layer 7 survey results show
Corporate App Store Adoption Low for Manufacturers
July 30, 2013 Current adoption rate for corporate app stores among manufacturers is less than 20 percent, although almost 80 percent of...
Social Media Satisfaction Continues to Drop
July 29, 2013 ACSI survey shows that, while users increase, social media satisfaction continues to plummet, with Pinterest as the sole...
IBM and Pivotal Collaborate on Cloud Foundry, Open Governance Model
July 24, 2013 Cloud Foundry PaaS framework allows users to choose among cloud infrastructure and application programming models, and cloud...
Salesforce Chatter Mobile Gets Redesign for Latest Version
July 23, 2013 Fourth generation of the social and mobile application designed to improve worker productivity
Jive Announces Summer Cloud-Based Collaboration
July 22, 2013 Offering designed to give IT departments and business leaders new tools to boost productivity and drive deeper collaboration...
MicroStrategy Integrates Mobile App Platform with Ciscos UC Platform
July 16, 2013 Addition of Unified Communications platform will provide users real-time user presence, instant messaging, voice and...
News Agencies in Front of Twitter for Reporting
July 15, 2013 Research shows Twitter sometimes breaks news before newswires, but for major events there is little evidence that it can...
salesforce.com Completes ExactTarget Acquisition
July 12, 2013 Cloud platform digital marketing capabilities acquisition will create a marketing platform across email, social media, mobile...
Cisco and Microsoft Team to Accelerate Private and Hybrid Cloud Deployment
July 10, 2013 After investing resources to integrate data center technologies, the companies will align sales teams and channel partners
Mobile App Developers Focus on NFC, Device Features
July 9, 2013 Evans Data survey points to near field communications as evolutionary step in mobile computing
Facebook Begins Graph Search Rollout to Users
July 8, 2013 New search engine allows users to search their Facebook social graph for people, places, photos and interests
Significant Growth Rates Expected for Enterprise App Stores
July 2, 2013 More large enterprises will adopt their own app stores to support flexible mobile solutions and BYOD initiatives, says ABI...
Email Beats Social Media for Online Sales
July 1, 2013 Customer acquisition and lifetime value much lower for Facebook and Twitter than other acquisition channels
Good Secure Mobility Solution Protects Data and User Experience
June 25, 2013 Platform designed to manage mobile products in a bring-your-own-device environment, manage company-owned devices or mobilize...
Facebook Bug Leaks Emails, Phone Numbers
June 24, 2013 Approximately 6 million Facebook users had their email addresses or telephone numbers leaked to certain other users because of...
mPulse Real User Monitoring Technology Measures User Experience
June 18, 2013 Latest version designed to allow businesses to optimize user experience on mobile and Web applications
Facebook Adds Clickable Hashtags
June 17, 2013 Hashtags allow users to add context to a post or indicate that it is part of a larger discussion
Trend Micro Introduces Web App Security Service
June 13, 2013 Cloud-based service provides detection capabilities across Web applications and the platform environments they are deployed on
Mocana Releases New Version of Mobile App Protection
June 11, 2013 Mocana MAP 2.4.4 simplifies secure access to multiple protected applications on mobile devices
Social Media Perceived as Unreliable for Investment Decisions
June 10, 2013 Investment community not interested in social media for professional purposes; buyers may be influenced by but do not fully...
MobiCloud Consortium Introduces Software Development Toolkit
June 5, 2013 Initial release of new SDK enables developers to create cross-platform and context-aware mobile workforce applications in the...
Assessing Mobile App Performance
June 4, 2013 IBM and AT&T help businesses develop more network-efficient mobile applications
Telecos, Media Most Likely to Embrace Social Media
June 3, 2013 Workers in media and telecommunications industries embrace social media more than employees in other industries
Cloud-Based AT&T Mobile Workplace Aids Content Sharing Across Devices
May 29, 2013 New service enables businesses to store, share, create, edit and annotate content from virtually any mobile device
Sterling Data Storage Announces Big Cloud
May 29, 2013 Scalable data backup system intended for organizations to store 2TB of data or more
Tablets to Outsell Portable PCs in 2013
May 28, 2013 IDC report: shipments of tablet devices are expected to grow 59 percent year-over-year, reaching 229.3 million units
Cloud-Based Solutions Represent True Breakthrough in Collaboration
May 22, 2013 Forbes Insights global research finds cloud speeds collaboration and improves efficiency of business processes
CFOs Recognize Need to Adapt for Mobile, Social, Cloud
May 21, 2013 IT must communicate how more-effective business platforms can deliver applications that are "top of mind" for the CFO
Yahoo Acquires Tumblr
May 20, 2013 Tumblr to benefit from Yahoo!'s personalization technology and search infrastructure
SAP Introduces SAP Mobile Secure
May 14, 2013 Enterprise mobility management portfolio is designed to provide security for devices, applications and content
Expion Adds Instagram, Foursquare Management Capabilities
May 13, 2013 Addition allows brands to monitor and provide feedback on user-generated images, comments and responses
Unisys Introduces Workspace as a Service Solutions
May 8, 2013 End-to-end approach to cloud-based desktop virtualization designed to bring order to potentially chaotic IT environment
Oracle Makes Mobile App Development Connection
May 7, 2013 Part of Oracle Fusion Middleware, Application Development Framework Mobile 1.1 is based on Java and HTML5, extends enterprise...
Small Business Owners See Social Potential but Lack Expertise
May 6, 2013 More than half of small business owners are new to applying social media to help their business, according to a survey by...
Gazzang Releases Cloud Encryption, Key Management Solution
May 2, 2013 Data security vendor's solution extends throughout Amazon Elastic MapReduce lifecycle
Cisco Announces Increased Wireless Transfer Speeds
April 30, 2013 802.11ac wireless networking standard provides data transfer speed of up to 1 GB/sec
New CA Clarity Playbook Offers Mobile Workspace to IT Execs
April 24, 2013 SaaS-based platform draws from information sources in the cloud and across the enterprise for strategic management of tech...
IBM Acquires UrbanCode to Enhance MobileFirst and SmartCloud Programs
April 23, 2013 Technology automates the delivery of software to help businesses quickly release and update mobile, social and cloud...
Cloud, Analytics Deployments Fuel Social Business
April 22, 2013 Enterprise social software market grows at 24.8 percent year over year says IDC report
Dell and SUSE Join Forces for Private Cloud Solution
April 17, 2013 Dell SUSE Cloud Solution, Powered by OpenStack combines Dell hardware and services with SUSE software to deploy and manage...
NetAuthority Releases New Version of Device Authentication Technology
April 16, 2013 DeviceLink 2.0 can be deployed by enterprises to provide secure access to mobile and online applications
Social Media is Key Tech Trend in Energy and Utilities
April 15, 2013 Social channels are useful for customer acquisition and retention, understanding customer expectations
Rackspace Hosting Releases Cloud Stacks for Mobile Developers
April 9, 2013 Rackspace Hosting announces the release of its new mobile cloud stacks for developers, which are designed to help developers...
Social Media Perceived as Key Market Risk
April 8, 2013 More than 40 percent of PwC survey respondents say social media is likely to put their organization at risk in the next 18...
Experian Acquires Decisioning Solutions
April 3, 2013 Combined SaaS offering enables analytics-based customer decisions for organizations of all sizes
SOASTA and CloudBees Partner for Jenkins Plugin Release
April 2, 2013 New open source plugin allows developers to shorten test cycle and eliminate manual testing tasks
A Roadmap for Social Business Strategy in Malaysia
April 1, 2013 Social media and collaboration identified as key communication channels to address changing economic landscape in Pahang
Citrix Announces CloudPortal Business Manager 2.0
March 27, 2013 Cloud services delivery platform moves cloud strategy beyond Iaas to IT as a service
IDC Predicts Continued Surge in Smart Device Market Growth
March 26, 2013 Market growth driven by tablet shipments, business acceptance of multiple device use for data applications
IBM Expands Social Business Platform with Social Mail
March 25, 2013 IBM integrates messaging into overall social business offering for single access point to social tools
Sutherland Global Services Deploys Private Cloud
March 21, 2013 Through 10,000 seats of VMware Horizon View Business Process Desktop, Sutherland aims to unite a global workforce
Gartner Recommendations for BlackBerry 10
March 19, 2013 Enterprises must determine user demand, address BYOD support, forecast the health of the BlackBerry business
inContact Adds Social Interaction Management to Queue Technology
March 18, 2013 Social interactions will be routed and prioritized like any other contact center channel with SoCoCare functionality
CA User Event to Spotlight Cloud, Mobile as Game-Changing IT
March 13, 2013 CA World 2013 to focus on leveraging cloud computing, DevOps and mobility for better business results
MobileFame Releases Version 5.2
March 12, 2013 New release of Configurable Mobile Application Development Platform designed with enterprise deployment and end user...
New Attensity Release Addresses Shift in Customer Service
March 11, 2013 Respond 6.0 tackles challenges facing the next generation of multichannel social customer contact centers
Rackspace Hosting Introduces New Release of Private Cloud Software
March 6, 2013 Single OpenCenter interface simplifies, automates operational activities of private clouds
Software AG Increases Support for Mobile with webMethods 9.0
March 5, 2013 webMethods Mobile Suite provides a high level of security and covers entire lifecycle of enterprise mobile applications
Events Share How to Make the Most of Social
March 4, 2013 Gartner and MIT events focus on how social is changing the business landscape and what organizations need to know to optimize...
CSA Outlines 2013 Top Cloud Threats
February 28, 2013 Data breaches rise to top of Cloud Security Alliance threats to cloud computing deployments
Mobile Developers Look to Cross-Platform Tools
February 26, 2013 The market for cross-platform mobile development tools exceeds $1.6 billion and is expected to reach $8.2 billion by 2016
Pongr Buying Sightecs IP Portfolio
February 25, 2013 Pongr, a provider of image recognition technology, hopes to alter the way brands leverage the ever-expanding amount of photos...
Mobile Platforms Increasingly Attractive to Cybercriminals
February 19, 2013 Mobile security report from McAfee identifies severe threats
CA Bulks Up Cloud Security Service
February 14, 2013 CloudMinder provides identity and access management for both cloud-based or on-premise applications in a scalable multi-tenant...
Adobe Release Lets Mobile Users Manage Forms
February 12, 2013 LiveCycle ES4 enables organizations to extend forms processes on mobile devices and, through integration with Adobe Experience...
Calcey Migrates Social Media Monitoring Tool to AWS
February 11, 2013 Xaffo announcement includes Facebook monitoring and tying URLs to brands
CenturyLink Launches Private Cloud Service
February 7, 2013 AppGrid builds on ongoing strategy to bring cloud services to broader business segment
The CRM Shift
February 3, 2012 Growth of Internet, social media and mobile devices to gather information forcing insurers to re-evaluate customer...
IT Asset Management: It's All About Trade-Offs
June 15, 2010 Cost, performance and application compatibility are some of the interlocking issues impacting hardware replacement decisions
Why Cowen and Co. Moved Into The Cloud
June 15, 2009 Keeping track of work it performs for customers is key to the success of Cowen and Company
Are you actively evaluating master data management technologies and their ability to scale and support emerging trends around big data, social and mobile?