AUG 7, 2012 9:11am ET

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Like any other industry, telecommunications has niche needs from evolving technology. Industry vendors also provide tech services and solutions, and share particular interest in the development of public on-demand service clouds or data tools to scroll social media channels for customers experiencing outages. One industry group, the nonprofit TM Forum, represents about 900 communications providers and buyers, ranging from Cisco, NTT and SAS to Ohio State University and telecoms in Croatia and Egypt.

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