The report finds that once enterprises have confronted an urgent e-discovery issue, they turn their attention to the larger subject of information governance (including records management, archiving, content management and storage management). Gartner encourages companies to view e-discovery solutions in this way, and even start the discovery process with the task of information management in mind.
Gartner predicts that full proactive control of all data – the ultimate answer to legal challenges – will take at least five years, given the scale of the problem. The next focus of end-user organizations will be using technology, people and process to manage legacy information and more effectively control the creation of data and content going forward.
Julie Langenkamp is editor-in-chief of Information Management. She can be reached at julie.langenkamp@sourcemedia.com. Follow her on Twitter at @JulieLangenkamp.
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