Socialize and SLA(y) them. In order to ensure that SOA is useful, it will need to be used. Many an organization has lost the fruits of the SOA karma earned over the years because the services developed were not socialized enough. It is essential that the services are published through an elaborate (yet simple to read) service catalog to ensure that they are available across the enterprise for use. The other crucial factor in ensuring reuse (and indeed use as well) is to make results predictable. This is enforced through well-defined and closely monitored service level agreements. SLAs also bolster the business case by ensuring higher level of reliability in meeting business objectives.
So(A), Where Should We Be Looking To Go?
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