Companies attributed failed BI implementations, BI underperformance and the inability to meet the needs of BI end-users to a lack of IT resources, according to a recent survey by LogiXML, a provider of business intelligence software.
LogiXML surveyed 575 professionals across industries about BI and saw that overall dissatisfaction with existing BI was widespread.
“One of the more interesting things we found was that nontechnical users were significantly more likely to express dissatisfaction with BI overall -- both vendors as well as IT’s ability to deliver functionality,” says Ken Chow, CMO, LogiXML.
Forty-nine percent of nontechnical senior users said they were dissatisfied with IT’s ability to deliver BI functionality. Thirty-three percent of respondents who identified themselves as a technical manager, executive or developer said they were dissatisfied.
A combined 42 percent said they didn’t have the IT staff resources available or that it was technically challenging, while 27 percent stated it was cost prohibitive. Company IT departments seeing increased demand for BI within their organizations were adding more technologies (37 percent) or not meeting the demand (32 percent).
Web-based technologies in BI technology were considered very important by 66 percent. Feedback and collaboration in BI proved to be either very important or important for most respondents at a combined 81 percent. When it comes to having capabilities in BI technology similar to those in social media platforms, most were interested in sharing, commenting and annotation.
Only 9 percent of respondents currently use mobile BI. Twenty-seven percent of those that are not using mobile BI stated they did not have enough in-house expertise to implement it.
LogiXML conducted this survey from March 29 to April 8, 2011. For complete of the results, click here.
Read more Information Management coverage of the BI market here.
Valerie Valentine is senior editor for Information Management. You can follow her on Twitter at @va1va1entine or via email at valerie.valentine@sourcemedia.com.
Be the first to comment on this post using the section below.