A BRMS does not automatically give you the kind of environment you need, but it will allow you to develop one. You can use the ability to define templates, vocabularies and user interfaces for business rule editing so that business users feel like they are doing what they want to do: changing the way their business runs. A BRMS allows this editing to be available in their familiar environment, increasingly allowing rule editing to be “mashed up” with other aspects of a business user’s environment. Support for approval workflows in a BRMS allows the process of rule maintenance to be integrated into other tasks performed by the business, linking rule editing to the reports that prompt a change in eligibility rules or to the tasks that create new products requiring pricing rules. A BRMS also provides the impact analysis and simulation tools that will reassure a non-technical user that their changes will have the impact they expect, while also providing an environment that prevents them from making errors in rule editing.
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