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Sutherland Global Services, a global provider of business process outsourcing and technology-enabled services, has deployed 10,000 seats of VMware Horizon View Business Process Desktop to create a private cloud to support its global workforce.

With more than 30,000 employees across 30 cities and 10 countries, virtualizing desktops enables Sutherland to transform its legacy desktops into a service, which it anticipates will result in greater availability, increased data security and a flexible desktop infrastructure that can accommodate growth.

“With a global workforce in hyper-growth mode, operating in a seamless and continuously productive manner is absolutely crucial to our business,” Deepak Batheja, CTO of Sutherland Global Services, said in a statement. “We have accomplished this by fully embracing a desktop as a service approach.”

By virtualizing desktops, Sutherland is addressing several requirements, including geographic expansion, business continuity, meeting unpredictable demands for service and reducing costs.

Virtualization and private cloud technologies allow Sutherland’s IT organization to manage a highly scalable and geographically dispersed infrastructure with a single, centralized team. The infrastructure is designed for scalability, seasonality and workload mobility, and provides the security, compliance and geographic coverage the company needs.

Sutherland “has creatively engineered one of the largest VMware-enabled private clouds to service its global employees,” Erik Friedberg, senior director of product marketing, End-User Computing, at VMware, said in a statement. “Sutherland is a prime example of using thought leadership and technology innovation to introduce a more efficient way to work … by removing the limitations of a physical PC.”