Case Studies in Brief - December 17, 2009

Information Management Online, December 17, 2009

Information Management Editorial Staff

Kelley Blue Book Revs Up Business with NetApp

Kelley Blue Book turned to NetApp for its virtual storage needs to support its business growth.

NetApp storage efficiency and VMware solutions enabled Kelley Blue Book to meet its growing business demands and maintain its position as the number-one provider of new and used car information while saving or deferring hundreds of thousands of dollars in IT costs.

"With NetApp, data storage is no longer hindering the growth of our business or the ability to get data to our customers. Instead, our storage is now delivering tremendous business value," said Grant Leathers, director of Enterprise Infrastructure for Kelley Blue Book. "NetApp was definitely the right storage solution at the right price and exactly what our business needed to get to the next level."

XO Communications Rings Netezza For Advanced Analytics

XO Communications, a provider of advanced communications services and solutions for businesses, enterprises, government, carriers and service providers, selected Netezza to provide the platform to handle the organization’s increasing data needs.

With more than 90,000 customers, XO Communications provides voice, data, Internet, VoIP and managed services for businesses and carriers looking for an alternative to traditional phone carriers. XO Communications selected Netezza to more efficiently analyze its large call volume, enabling it to improve customer service and profitability.

“With Netezza, we’ve found a cost-effective solution that can scale to meet our rapidly expanding data needs,” said Robert Geller, CIO, XO Communications. “Netezza enables us to keep and analyze years of data versus just several months; a critical element in processing billing and traffic analysis queries quickly and efficiently.”

Independent Health Selects Kalido

Regional health insurance provider Independent Health selected the Kalido Information Engine to deliver a data-governance-driven information management solution that will help better manage data related to members, providers and claims in order to slow the growth rate of healthcare costs and improve service.

“Slowing the growth rate on health care costs is imperative if we are to improve the long-term fiscal health of this community and our nation. Reversing the high cost of healthcare is a collective responsibility requiring visionary leadership and wide-ranging partnerships. The implementation of this new program will take us one small step toward that goal,” said Judith Feldman, senior vice president and chief information officer at Independent Health. “The Kalido Information Engine has a unique combination of adaptability, automation and auditability that will not only help us quickly achieve our goals, it will also greatly improve productivity in our reporting and data governance groups."

Teradata Provides CarMax with Centralized Business Knowledge

CarMax, Inc. implemented Teradata’s Active Enterprise Data Warehouse platform.

“With the Teradata system we are able to deliver the infrastructure and performance needed to support today’s analytic demands, as well as a foundation for future business intelligence requirements,” said CarMax chief information officer Richard Smith. “Teradata will further enable us to more efficiently access the data we need to analyze trends across our various business functions.”

Interamerican Insurance Selected Trillium Software

Trillium Software, a business of Harte-Hanks, Inc. announced that Interamerican Life Insurance in Athens, Greece is a new customer and selected the Trillium Software System to ensure data quality.

Interamerican Insurance will use Trillium as part of a customer data integration solution in order to cleanse and standardize existing customer records. The software will also help enable and automate the data quality process, via a new Web application, within the company's new customer data entry system. The data will be loaded and maintained into a unified customer base to leverage Interamerican's strategic plans for marketing campaign execution.

"We currently have almost 4 million records in various core systems which have been created over a period of 40 years," said Yiannis Giannakopoulos, relations management supervisor at Interamerican Insurance. "We needed a solution that would help deduplicate, enrich and validate our existing customer records and also automate the new customer data entry validation process."

Progress Software Underpins CERN's Search for "God Particle"

The European Organization for Nuclear Research (CERN) is using Progress FUSE to run its operational grid activities of the Large Hadron Collider (LHC) relaunch that happened this month.

Progress Software’s FUSE solution will underpin all grid monitoring systems used in CERN’s quest to find the Higgs Boson particle – known as ‘The God Particle’. This discovery could revolutionize the way we look at the universe.

“Tasked with bringing together all these operational systems, CERN needed an enterprise-wide messaging framework that would allow for flexibility and integrate systems together,” said James Casey, Technical Architect at CERN.

“Progress Software’s open source solution offers us the ability to build on what we already have and support our enterprise operations. Much of the development has been funded within the European Union project; ’Enabling Grids for E-sciencE’ (EGEE), and released as open source software under the Apache license.”

Fiduciary Trust Company Selects SunGard
 
Fiduciary Trust Company implemented several SunGard solutions integrated with SunGard’s Global Plus asset management and custody solution.

Fiduciary Trust Company is expanding its use of the SunGard Transaction Network (STN) for mutual fund trading to include STN Execution Services for trade execution, and the STN Money Markets portal for short-term investments. The company is also using SunGard’s Investor’sView portfolio management and reporting solution to enhance account review and compliance processing; and Global Plus’ Web portal to provide clients with online access to account information.
 
Queensland’s Mater Health Services Implements InterSystems

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