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Case Studies in Brief - November 19, 2009

Information Management Online, November 18, 2009

Information Management Editorial Staff

China Resources Vanguard Co., Ltd. Selects JDA Software

JDA Software Group, Inc. announced that China Resources Vanguard Co., Ltd., a leading Chinese grocery retailer, licensed multiple solutions across JDA’s supply chain Category Management suite to help the company achieve demand-based precision merchandising, profitably satisfy consumer demand and strengthen its position in key markets.

The retailer’s continuing expansion initiatives and drive for increased market share have prompted the licensing and implementation of JDA’s Category Management solutions to help optimize inventory across channels and achieve continued success in this competitive retail environment. JDA’s industry-leading solutions are a superior match for China Resources Vanguard’s diversified business objectives and long-term growth.

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Bucks County Now Live on Lawson

Bucks County, the fifth-largest county in Pennsylvania, successfully concluded a multisuite implementation of an enterprise software system from Lawson Software.

The second and final phase of implementation included deployment of finance and procurement modules of the Lawson S3 Enterprise Financial Management and Supply Chain Management suites, as well as Lawson Business Intelligence and Lawson System Foundation. Lawson Professional Services provided implementation services for the project rollout.

“The Lawson system is helping us operate more effectively and efficiently from a business standpoint,” said Brian Hessenthaler, finance director, Bucks County. “The residents of Bucks County expect and deserve high value from the services they receive from the county. “Having the right enterprise software systems in place allows us to focus more of our time, energy and resources meeting the needs of our constituents – and less time focusing on task management.”

Enterprise Bank Selects Mimosa NearPoint

Lowell-Mass. based Enterprise Bank standardized on Mimosa NearPoint to deliver integrated content archiving, e-discovery and end-user self service search for the company’s newly deployed Microsoft Exchange infrastructure.

Chosen for its ability to archive email, files and SharePoint in a single, searchable solution, Mimosa NearPoint has eliminated user requests to recover individual email items, saving valuable IT resources.

“Mimosa impressed us with their ability to support email archiving without traditional journaling that would impact system performance,” said Paul Rosseau, vice president technology services, Enterprise Bank. “In addition to NearPoint’s ability to not put any overhead on our Exchange server, we also liked that NearPoint could archive email, files and SharePoint in a single solution while also giving our end-users a seamless interface to search and recover their own content.”

Anson County Schools Selects Mariner

Anson County, North Carolina School District to help establish a roadmap for the District’s online Strategic Commitments Dashboard and Scorecards.

When the initiative is completed, Anson County’s District stakeholders and educational leaders will be able to communicate the progress of their three Strategic Commitments: Teaching and Learning; Organizational Effectiveness; and Engagement, enabling greater insight, accountability and transparency into student achievement.

“Our Strategic Commitments Dashboard and Scorecards Initiative is vital to our vision of using data to increase accountability across all areas of our District,” Anson County School District Superintendent Gregory A. Firn, Ed.D. commented. “Mariner’s expertise will enable us to develop a plan that supports our needs and sets the stage for improving individual student performance and instructional programs.”

British Airways Selects Progress Software

British Airways (BA) will use its portfolio of service-oriented architecture solutions as a key part of its travel program to upgrade its IT systems.

“With 300 locations around the globe, 25,000 users and more than 250 key applications, BA's goal is to transform the travel experience. The flexibility of the Progress SOA portfolio allows BA to extend the features of its e-commerce site right through to its airports, by allowing greater self-service functionality and 'plug and play' capability," explained Gordon Penfold, CTO, BA.

The result, according to Penfold, is to drive an agile business where rollout is easier, and cost and time is reduced. “The airport environment is complex and the systems are mission critical,” he added. “Moving this to a highly automated environment is a challenge, but SOA quickly proved itself to be the right approach to achieving our goal of a fully agile environment.”

Hudson’s Bay Company Taps QuantiSense

Hudson’s Bay Company selected QuantiSense retail analytics and business intelligence application to help standardize the company’s enterprise-wide approach to inventory accounting.

Hudson’s Bay Company is Canada’s largest diversified general merchandise retailer with more than 600 retail locations across the country under the banners Zellers, the Bay, Home Outfitters and Fields. The company’s North American parent company, Hudson’s Bay Trading Company, also owns and operates Lord & Taylor.

The QuantiSense solution will source data from Hudson’s Bay Company’s existing Teradata data warehouse, which serves more than 4,000 users, as well as from Retek and SAS’s planning solution. “We were looking for an exception-driven merchant reporting and analysis tool that would leverage our existing technology stack and investment without replicating underlying data,” said Thomas Schuetz, VP of IT Development and Support for Hudson’s Bay Company.

American Family Mutual Insurance Co. Selects Correlsense

American Family Mutual Insurance selected the Correlsense SharePath solution to ensure peak performance and availability of the insurance company’s online insurance quoting system.

Moreover, SharePath will work in concert with the other system and performance management tools already in place at American Family ─ which typically are focused on identifying problems at individual components (servers, data bases, etc.) ─ to provide a complete business transaction perspective that can be used for both proactive planning and problem resolution.

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