Information Management Online

Biting the Bullet for a Core Upgrade

For many financial institutions, the core-upgrade avoidance is over, as a growing number of financial institutions take on costly, year-long tech projects

The CRM Shift

Growth of Internet, social media and mobile devices to gather information forcing insurers to re-evaluate customer relationship management systems and strategies to best respond

PaaS Matures, But With Doubts

Gartner: middleware offerings and adoptions expected to expand into 2016

CA Takes Data Model to the Cloud

Trio of releases for ERwin break down barriers toward governance, collaboration says EMA analyst

Outsourcing, After 34 Years In House

Outsourcing servers make for a huge cultural change at one Massachusetts bank

RedPrairie Makes Retail Apps Available On-Demand

Cloud-based versions of Merchandise Management and Direct Commerce are part of the company’s overall strategy to make products easier and more affordable for small and medium businesses.

Salesforce Eyeing SMB Customer Service Gap with Desk.com

SaaS “help desk” based on social and mobile platform from Assistly acquisition

Achieving a Mobile-First Mindset

Google’s Glen Reardon deconstructs the traditional three-step marketing model to find that mobility is a growing, disruptive force that cannot be ignored

Cloud Security Service Offers Perimeter Controls

Cloud Passage’s Halo service addresses one of the top security concerns about cloud adoption.

IBM to Acquire Enterprise Mobile Software Provider

Worklight to be melded with open mobile platform strategy and software

BMC to Acquire Numara

Deal meant to expand vendor’s IT management and SaaS portfolio for SMBs; Forrester analyst calls 'golden opportunity' for mid-market development

An Introduction to Creative Disruption

No matter the area in which creative disruption is desired by insurers, what’s needed to drive creativity and innovation is a process or a framework

NCR Offering a Cloud-Based Mobile-Payments Option

If the competition for providing payments hardware and software were akin to a boxing match, the terminal manufacturer just came out swinging in an attempt to keep smaller contenders on the ropes.