IT leaders have slashed expenses and limited capital purchases to lengthen the deployed life of their hardware assets, minimize spending on software upgrades, and look to service providers to selectively solve pressing maintenance and technical problems.
"Technology providers have a tougher dilemma before them. Its not just about giving customers competitive offers, but also about having to compete with technology substitutions," said Joseph C. Pucciarelli, program director, Technology Financial & Executive Strategies at IDC.
IDC expects the next few years will see considerable IT platform change as companies are drawn toward the benefits of next-generation data centers, new software offerings and off-premise computing options.
Valerie Valentine is senior editor for Information Management. You can follow her on Twitter at @va1va1entine or via email at valerie.valentine@sourcemedia.com.









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