- Claims clearinghouse Navicure Inc. is developing a data warehouse and related tools to analyze claims data to help physician practices improve financial performance. The service will enable clients to request certain queries of their data and benchmark it against peers. The Duluth, Ga.-based company expects in December to release broad reports that lay out the environmental landscape and show practices the value that data analytics can bring, says Jim Denny, CEO. The service will go live during the first quarter of 2010. Practices will be able to measure how much various insurers pay and how long it takes to pay. They'll also be able to benchmark how quickly their staff submit claims, and respond to and resolve problems, among other factors.
- Two acquisitions earlier this year have enabled payer contract management software vendor Medical Present Value Inc. to offer new services to physician practices. The Austin, Texas-based vendor specializes in helping practices monitor insurance companies' compliance with their own contracts. Now, it can offer real-time, updated estimates of the patient's payment responsibility at the point of service, including how much of the deductible has been met. The company also has a daily e-newsletter, customized to practices' needs, that alerts clients to changes in payer policies.
- Inphonite LLC, vendor of the ReminderPro automated, interactive reminder software, has introduced a new complementary application. More than 1,000 health care organizations use ReminderPro, which targets mid-sized practices and offers telephone and e-mail messages. The new InphoniteVoice Patient Messaging System targets small practices with a remotely hosted, pay-as-you-use model, and enterprise practices via a standalone system. The new system supports phone, e-mail, text and Twitter messages. Larger organizations can use the pay-as-you-go model before deciding to buy the software.
- San Francisco-based McKesson Corp. is making its Bright Note data capture and conversion technology available with the Lytec MD and Medisoft ambulatory electronic health records systems. The technology has been within the vendor's Practice Partner software acquired more than two years ago and has been upgraded to improve workflow. Bright Note enables physicians to use their preferred charting style to capture data, which then is populated in the patient chart as synchronized searchable data. The technology also eases reporting of data, according to the vendor.
- Chicago-based Allscripts has integrated its practice management and revenue cycle management applications with the Quicken Health Bill Pay software of Intuit Inc., Mountain View, Calif. The software nightly copies patient data from a billing system. The data is used to generate a patient's bill, with simple terms used to explain services performed and how the amount due is calculated after insurance payments are posted, according to the Mountain View, Calif.-based vendor. Once the insurance payment posts, the patient receives an e-mail message and can log into the Quicken Health Bill Pay Web site to view the bill. The patient can electronically pay the bill via a debit, credit, health savings account or flexible spending account card. The provider receives an e-mail message when a payment is made. The payment is electronically deposited into the provider's bank account and can be manually or automatically posted to the billing system.
Joseph Goedert is news editor at Health Data Management.