Global 360’s analysis determined that lost productivity is costing U.S. businesses more than $4.4 billion every day – more than $1 trillion annually. The findings are the result of combining recent Bureau of Labor Statistics data on the U.S. workforce with a 2007 Salary.com survey of workers across all industries. The survey reported that the average worker spends 1.7 hours doing nothing. If each worker increased his or her productivity by just 15 minutes per day, American businesses would save almost $650 million per day.
In a knowledge-based economy, a huge percentage of output is based on efficient business processes. Software that doesn't give users what they need to get their jobs done forces them to work around the system instead of within it - and ROI suffers as a result.
Global 360 Director of Strategy Terry Schurter said in the announcement, "The bottom line is that my own industry, BPM, hasn't yet delivered on its full promise. Vendors have spent too much time with system designers and not enough time with the people who actually do the work.”
Valerie Valentine is senior editor for Information Management. You can follow her on Twitter @ValValentineIM.
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