NOV 12, 2012 9:27am ET

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Data Modeling in Business Class

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I recently traveled overseas and, with a combination of flying status on a particular airline and a bit of luck, I was able to upgrade from economy to business class.

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Comments (6)
You are assuming that you would get precisely the same meal in either class. However, if the business class meal is significantly different, the 24-hour rule might be in place to allow the airline to STOCK an upgraded vegetarian meal. No amount of agile system change can magically create another meal from thin air - or electrons. (Alternatively, they could just warn you that your meal failed to upgrade - it would certainly beat multiple bags of peanuts.)
Posted by Nan H | Monday, November 12 2012 at 4:11PM ET
Nan - I think you're on the right track in the last part of your comment. The important thing is that the airline is able to retain information about the meal request - then it can work out how to best respond to that request, and it can improve that response over time. If the airline no longer "knows" that the passenger is vegetarian, no amount of improvement to the meal delivery process will provide the passenger with a meal he/she can eat.
Posted by Simon Q | Wednesday, November 14 2012 at 7:56AM ET
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