Customer Analytics: Social and Predictive Gains a Few Years Off
Forrester analyst, report point to mature adoption of customer data and BI; data integration and lack of talent remain top challenges
Information Management Online, August 15, 2012
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Where do young IT professionals (30 and under) obtain information to aid with daily role responsibilities and career development?
| Trade publication websites | 14% |
| Social media | 23% |
| Vendor websites | 4% |
| Vendor/community forums | 7% |
| Newsletters | 1% |
| Trade conferences/meetups | 2% |
| RSS feeds | 6% |
| Web search | 44% |
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