NOV 8, 2012 9:07am ET

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"Traditionally, with most financial institutions, you get numerous screens with lots of fields for filtering data. But the expectation of users is that the system already has sufficient pieces of information on what that customer is looking for. If you look at the Google approach, where you get a single box that is smart enough to know what you are looking for, that is what we are going to do," says Kumar.

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